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Voice Messages

The Voice Messages section in VitXi WebRTC provides a modern, visual interface for managing voicemails.
Users can easily listen to, download, or delete messages directly from their browser, without needing to dial into a voicemail menu.


The layout is divided into two main areas:

  1. Filter Bar — To organize messages by type or status.

  2. Message List — Displays all voicemail entries with playback and management actions.


Located at the top of the screen, the filter bar allows you to sort and view messages based on their state:

  • New (x) – Displays unread or newly received messages.

  • Urgent (x) – Highlights messages marked as urgent.

  • Old (x) – Shows previously listened-to messages.

On the right, you’ll find:

  • Search Bar — Quickly find voicemails by contact name, number, or date.

  • Delete — Remove one or multiple selected messages.

Unread messages are indicated by a red badge counter next to the “Voice Messages” tab in the sidebar.


Each voicemail entry shows the following details:

Field Description
Caller Name / Extension Identifies who left the message.
Date & Time Indicates when the message was received.
Actions Quick icons for call handling and message management.
  • Play — Listen to the voicemail directly in the interface.

  • Call Back — Return the call to the sender immediately.

  • Download — Save the voicemail as an audio file.


As with all sections in the Calls module, the dialpad remains available on the left sidebar.
You can manually enter a number and press the call button to initiate a new call while viewing your messages.